01: Reducing Complexity in the Central Core [Aerospace]
02: Improving Performance by Re-Aligning a Division [Financial Services]
03: Correcting a Dynamic Team-Based Structure [Information Technology]
04: Shared Services in a Telecom Supplier [Telecommunications]
05: Managing Supplier Innovations [Food & Beverage]
06: Improving Collaboration in a QC Organization [Aerospace]
07: Designing an HR Shared Services Organization [Professional Services]
08: A Solution to Control Runaway SKUs [Consumer Electronics]
09: Simple Changes to Improve By-Product Management [Food & Beverage]
10: Integrating an Executive Search Organization [Executive Search]
11: Selecting an HCM Without User Requirements [Business Process Outsourcing]
12: Innovation and Social Risk [Information Technology]